A private family is seeking an experienced, highly professional live-in domestic couple to oversee the full-time management and operation of their Southampton estate (15,000 square foot). This is a high-touch, process driven environment which combines property and project management with housekeeping and hospitality. The owners require a couple capable of delivering five-star service, maintaining impeccable property standards, and ensuring seamless execution of both daily operations and frequent entertaining.

While the position operates within a structured family office framework, with defined reporting lines, the couple is expected to operate with a high degree of autonomy while maintaining clear communication and accountability. The ideal candidates are proactive, detail-oriented, discreet, and capable of managing a dynamic household with consistency and professionalism.

Schedule & Accommodations

• In-Season (June–October): Full-time plus flexibility, including evenings, weekends, and holidays while principals are in residence
• Off-Season (November–May): Structured, lower-intensity schedule focused on maintenance, planning, and projects (generally Monday–Friday, except holidays or scheduled visits)
• Time Off: Two days per week (In-Season schedule based on household needs)
• Accommodation: Private apartment with separate entrance (bedroom, bathroom, living area, kitchenette, laundry access)

This is a long-term, career-oriented opportunity within a structured, well-supported household environment. The family values professionalism, consistency, discretion, and high standards, and seeks a couple who will take pride in managing the estate to an exceptional level.

1.Estate Operations & Property Management (Primary Focus)

• Serve as primary on-site operators responsible for the full functionality of the estate, vendors, subcontractors, and support staff
• Maintain the property to exceptional standards, with emphasis on reliability, efficiency, and preventative care
• Develop, implement, and manage comprehensive preventative maintenance programs across all systems:
• HVAC, plumbing, electrical
• Pool and spa systems
• AV/IT and smart home systems
• Security systems
• Irrigation and landscaping infrastructure
• Conduct routine inspections across main house (3 floors), guest house, pool deck, and grounds
• Identify and resolve issues proactively before escalation

Mechanical, Hands-On & Physical Responsibilities

• Perform hands-on maintenance and light repair work where appropriate
• Demonstrate comfort working with tools, equipment, and basic mechanical systems
• Support physically demanding aspects of the role, including:
• Property upkeep across multiple structures and levels
• Outdoor maintenance and seasonal preparation
• Setup and breakdown for events and guest stays
• Maintain overall readiness and functionality of all property components

Vendor Management & Project Coordination

• Serve as primary point of contact for all vendors and service providers
• Schedule, supervise, and evaluate contractors to ensure high-quality execution
• Maintain vendor accountability on scope, timing, and cost control

Systems, Organization & Process Implementation

• Establish and maintain structured systems for property management, including:
• Maintenance logs and service schedules
• Inventory tracking and supply management
• Vendor records and service history
• Utilize digital tools (apps, shared systems, task tracking) to ensure organization and transparency
• Continuously improve operational processes to enhance efficiency and reliability

Grounds, Facilities & Exterior Management

• Oversee all aspects of exterior property condition, including:
• Landscaping, irrigation, and hardscape
• Pool and outdoor entertaining areas
• Ensure property is consistently clean, functional, and presentation-ready
• Coordinate seasonal transitions (summer readiness, winterization, storm prep)

2.Hospitality & Service (Secondary Focus)

The principals maintain an active social calendar with frequent entertaining, including a minimum of two dinner parties per week during the season, as well as regular house guests and high-profile visitors. The Domestic Couple will be responsible for supporting a refined, consistent, and anticipatory hospitality experience comparable to a luxury boutique hotel or private club.

Entertaining & Event Execution

• In conjunction with a full-time In-Season chef, plan and support multiple weekly dinners and gatherings with precision and consistency.
• Candidates will be expected to autonomously manage food prep, cooking and service for the principals (two) and occasional family / guests (up to six) when the full-time chef is off duty or unavailable.
• Coordinate with principals on menus, guest preferences, and service style paying special attention to food sensitivities (eggplant allergy, chemical sensitivity, process food aversion, etc)  
• Engage and support full-time chef, manage external caterers, vendors, and service staff as needed
• Support full event lifecycle: planning, setup, service, breakdown, and reset

Guest Experience & House Guest Management

• Serve as primary on-site hosts ensuring guests receive attentive, discreet service
• Prepare guest suites to hotel-level standards with personalized touches
• Provide daily housekeeping, light laundry (as appropriate), and turndown service
• Coordinate guest logistics including transportation, reservations, and activities

Standards & Presentation

• Maintain a consistent five-star presentation of all living and entertaining spaces
• Execute formal and informal table settings with precision and attention to detail
• Ensure all service ware, linens, and décor are maintained and event-ready

Hospitality Staff Coordination

• Supervise temporary staff during events and ensure service standards are met
• Maintain preferred vendor lists and continuously improve hospitality execution

Household Maintenance & Housekeeping

• Maintain all interior spaces to immaculate condition at all times using approved cleaning products
• Care for fine materials including marble, antiques, wood finishes, and specialty surfaces
• Perform daily housekeeping, laundry, ironing, steaming, and organization
• Manage closets, linens, and household inventories
• Ensure the residence is consistently guest-ready
• Pet bird care, feeding, medicine administration, and hospitality maintenance

Grounds, Facilities & Light Maintenance

• Perform light handyman duties and coordinate specialized vendors
• Oversee landscaping, pool, and exterior property conditions
• Conduct routine inspections to proactively identify and resolve issues
• Ensure vehicles are cleaned, maintained, and ready for use

Transportation & Errands

• Drive principals and guests as needed
• Manage grocery shopping, provisioning, and household errands
• Coordinate deliveries, shipping, and logistics

Technology & Systems

• Operate and troubleshoot home systems (Crestron, Sonos, security, Wi-Fi)
• Utilize household management tools (calendar systems, messaging platforms, task tracking)
• Support basic IT troubleshooting and vendor coordination
• Conduct online purchasing and inventory management

Division of Responsibilities (Typical):

Partner 1 – Operations / Facilities Focus

• Vendor management, maintenance oversight, driving, exterior systems

Partner 2 – Hospitality / Interior Focus

• Housekeeping, laundry, guest service, interior presentation

(Both partners are expected to be cross-functional and collaborative.)

Key Success Factors

• Absolute discretion, integrity, and trustworthiness
• Strong sense of ownership and pride in maintaining the estate
• Ability to anticipate needs and operate proactively
• High attention to detail and consistency of execution
• Professional, warm, and non-obtrusive demeanor
• Strong organizational and communication skills
• Ability to thrive in a high-frequency entertaining environment
• Special attention to the principals’ chemical sensitivities / no scented personal care products

• Minimum 3–7+ years’ experience in a similar UHNW household or luxury hospitality role
• Demonstrated longevity with prior employers
• Valid driver’s licenses with clean records
• Ability to pass comprehensive background checks
• Strong English communication skills
• Legally authorized to work in the United States

Base salary: $200-$250k++

Performance Bonus (Discretionary Annual)

• Target: 5–10% of base compensation
• Based on the following objectives:
  • In-season property condition and readiness
  • Principal satisfaction
  • Vendor management efficiency and cost control
  • Communication, responsiveness, and reliability

Benefits

• Private housing provided (separate apartment)
• Health insurance stipend and/or reimbursement`
• Paid time off
• Retirement benefits (e.g., Simple IRA with employer match after eligibility period)