A dynamic and experienced human resources manager is sought to lead and oversee the HR function within a family office in NYC and Westchester County. This role will primarily focus on benefits, payroll and compliance, but will also partner closely with the principals to shape and refine the organizational structure and design for their household staff, addressing complex employment matters, talent management, and employee relations. Candidates will ensure there is alignment with the strategic goals of the family office, while fostering a positive, productive, and compliant work environment. The goal is to put in place best practices and procedures as it relates to domestic household employees. 

This role requires that candidates work out of the corporate office in NYC 4 days per week, and out of the household location in Westchester County 1 day per week.

Major Responsibilities (with a primary focus on benefits/payroll and compliance):

• Organizational Design and Development: Work closely with the Principals to design an organizational framework that defines roles, responsibilities, and reporting relationships, ensuring that resources are allocated effectively to maximize efficiency. This includes workforce planning, job analysis, and the creation of clear goals and objectives. Additionally, HR drive the development of the organization by fostering a positive work culture, supporting development, and promoting employee engagement and retention. Through training, performance management, and success planning, HR ensures the organization evolves in alignment with the Principals goals and objectives, facilitating long-term success.
• Recruitment: Manage the recruitment process including personal assistants, estate managers, butlers, chefs, housekeepers, boat captains, drivers, groundskeepers, and other household personnel.  Maintain relationships with recruitment firms specializing in domestic talent, negotiate fees and review all contracts. Screen, interview, and select candidates aligned with the families’ preferences and requirements. Negotiate offers and prepare all employment related documents.
• Onboarding & Offboarding: Facilitate the onboarding process for new employees, including background investigations, offer letters, benefits, coordinating first day and training opportunities, maintaining accurate employee files for all staff. Prepare separation agreements and notify appropriate benefits and 401k providers, and update HRIS and payroll. 
• Payroll: Processing/review payroll for domestic and international household entities.
• Compliance: Stay updated on labor laws and regulations relevant to household employment. Ensure HR compliance with all relevant laws and regulations in hiring, terminations, and other HR practices (ie: 5500 filings, time and attendance, employee folders, 401k, etc.)
• Benefits & Compensation: Assist in managing employee benefits and compensation programs, including health insurance, retirement plans and salary adjustments. Includes annual benefits renewal negotiations, sourcing alternative competitive plans, and maintaining proper plan documents. Review and process monthly invoices related to benefits and ad hoc expenses.
• Employee Relations: Develop and maintain positive relationships with all staff. Act as a point of contact for employees to address inquires, concerns, provide guidance on HR policies and procedures, facilitate disciplinary matters, grievances, conflict resolution, and terminations. Implement policies and procedures to ensure fair treatment and compliance with employment laws.
• Training and Development: Design and implement training programs to enhance staff skills and performance. Coordinate yearly training as required by law. Provide ongoing coaching and feedback to staff members.  
• Household Administrative Support: Collaborate with other household managers and administrators to coordinate activities and ensure seamless operations. Ad-hoc projects.
• Strategic HR Consulting: Advise families on HR-related matters including organizational structure, defining roles and responsibilities, staffing levels, and succession planning. Maintain strong industry contacts that specialize in family/domestic office support across recruiting vendors, benefits providers, and peers in similar positions at other family offices.

• The ideal candidate will be an experienced Human Resources generalist, and experience working with domestic staff is a plus
• Familiarity with Workday (HRIS system) OSV (Payroll) and Greenhouse (Applicant Tracking System) is a plus
• Candidates with a J.D. and employment law experience is a huge plus.

• US passport, Green Card or EAC
• Flexibility to work in both NYC and Westchester County
• Ability to handle sensitive and confidential information with discretion
• Meticulous attention to detail, with effective communication, follow-up, and follow through
• Spanish language skills are a huge plus

• Base salary of $125-$150,000, plus Medical, Dental, Vision, 401k, and access to full suite of additional company benefits.
• Lunch stipend when in office, breakfast available on site etc.