The household estate manager is responsible for overseeing the daily operations of the household, ensuring that all staff, property, and resources are managed efficiently. This role involves handling property and inventory management, overseeing construction and special projects, coordinating maintenance efforts, and leading Miami staff members. The estate manager will also play a key role in policy development and collaborate with the Head of Global Estate Operations to facilitate staffing decisions, while prioritizing excellent service, warmth, and a team-oriented attitude.

The schedule is Monday through Friday, 8am-6pm with flexibility; it's important to have a 24/7 mindset. There may be weekends required when the principals are in residence.

Property and Inventory Management:

• Leverage estate space in tandem with the broader team to stay organized and keep all cataloging, tasks, etc in one place
• Manage and maintain inventory of household items, ensuring that all supplies are fully stocked and in good condition.
• Oversee property upkeep, including cleaning, organization, and seasonal maintenance.
• Conduct regular inspections of the property to ensure it meets high-quality standards.
• Manage the procurement of household goods, furniture, and other necessary materials.
• Work with the Head of Global Estate Operations to maintain systems for tracking inventory and ordering supplies as needed.

Construction and Special Projects Oversight:

• Supervise construction projects, renovations, or special initiatives, ensuring they align with the estate’s vision and requirements.
• Coordinate with architects, contractors, and vendors to ensure timely project completion within budget.
• Manage project time-lines, budgets, and quality control, ensuring that all work is completed to specifications.
• Ensure compliance with all legal and safety regulations for construction or renovation projects.
• Provide regular updates to the Head of Global Estate Operations and other relevant stakeholders.

Maintenance Oversight:

• Ensure the property is well-maintained and all systems (e.g., HVAC, plumbing, electrical) are functioning properly.
• Coordinate with the Maintenance Manager daily on regular maintenance schedules and vendor relationships.
• Address urgent maintenance issues promptly and ensure preventative maintenance is performed.
• Supervise the work of the Maintenance Manager  and external contractors to ensure quality standards are met.

Staff Operations and Inquiries:

• Oversee the daily operations of household staff, ensuring that all tasks are completed efficiently and to a high standard, while maintaining an excellent relationship with staff and vendors.
• Serve as the point of contact for staff inquiries, providing guidance and resolving issues as they arise.
• Manage schedules of household staff, as well as any specific request for PTO, Vacation etc.
• Maintain Vendor contacts and proper delivery of invoices through PPP established.
• Provide NDA’s to all vendors that have access to the estate and keep it properly organized.
• Provide ongoing training and professional development opportunities for staff members.
• Work with the Head of Global Estate Operations to handle staffing schedules, ensuring adequate coverage for all shifts and activities.

• The ideal candidate has knowledge of the Miami area
• Being a fluent English and Spanish speaker is essential
• 5-10 years in a similar estate manager role
• Clean driver's license
• Capacity to lift 50 pounds
• Be familiar with and/or be willing to learn and operate in Estate Space and other estate softwares; technical savvy in estate operations
• Strong organization skills and structuring, with great attention to detail, ability to multitask
• Ability to work independently with a no task too large or too small; frame of mind
• Strong understanding of discretion: must be able to handle confidential information
• Must have excellent communication skills: This means being able to synthesize information and raise / escalate as is needed
• Proactive: Can identify problems and friction points ahead of time and find solutions quickly, efficiently, effectively and with empathy.

• Team player and hard worker: They want to foster a culture of excellence. Working together to achieve a whole greater than the sum of our parts is the only way to achieve this.
• Radiates positivity and calmness: There will be a lot going on as they build processes, procedures and policies. They are looking for someone who takes it in stride with a centered energy that will put family and co-workers at ease.
• Adaptable: They operate in a scrappy, small team, which means roles and scopes will evolve and flow. The ideal candidate will be able to adapt to situations and step up to the plate when large opportunities arise or take on a ‘no task too small’ mentality when things need to get done. 
• Leads with kindness: Above all else, they require someone who, while being extremely action-oriented, operates from a place of kindness. Empathy-led communication is a core value of the family and the employees who work within their organization.

• $150K-$170K per annum
• 2 weeks paid vacation
• Paid Federal holidays
• 5 Sick days